I am on hold with Cuisinart at the moment, and every two seconds a voice comes on saying "sorry for the delay." That's a bit excessive!

They must be having a run on calls this morning, although I've not been on hold for very long so far. Or maybe they only have a couple of people at their customer service desk.

Aha! A voice!

Hmm. Okay, so the lady said she could send me the manual through email. She sent me the Rice Cooker manual. What the heck?

Do I really need a manual? Surely they all are pretty much the same. ARGH. *sends reply back to the customer service lady.*

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