Aha! Karma strikes!
In email today:
Dear Jennifer St Clair,
Thank you for contacting Cingular Wireless.
I update you to our nationwide plan for $29.99 250 minutes. The plan
that you were on when you went out of town was our home 250. I did
rerate you bill for you so your new balance is $76.06.
We at Cingular Wireless appreciate your business and value you as a
customer.
Sincerely,
Cingular Wireless
E-Care Services
Just to let you know, I sent an email to the Head of Customer Service using Planet Feedback's forms. Wow. I am impressed. Vindication!! Yay Cingular!
In email today:
Dear Jennifer St Clair,
Thank you for contacting Cingular Wireless.
I update you to our nationwide plan for $29.99 250 minutes. The plan
that you were on when you went out of town was our home 250. I did
rerate you bill for you so your new balance is $76.06.
We at Cingular Wireless appreciate your business and value you as a
customer.
Sincerely,
Cingular Wireless
E-Care Services
Just to let you know, I sent an email to the Head of Customer Service using Planet Feedback's forms. Wow. I am impressed. Vindication!! Yay Cingular!
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